Please be sure your responses are succinct and show understanding of the Organizational Transformation Comcast went through.
1. Explain the process Comcast went through to improve employee engagement. Why is employee engagement important in transforming organizations?
2. What was the culture before the transformation and the culture after the transformation? Why is culture important to an organization?
3. What was it about the structure and process of the organization that turned Comcast around? Do you think it was effective and efficient? Was there appropriate communication?